Common questions

FAQ

Wedding packages, event proposals, service area, retainers, and how pricing and review work.

Services & packages

  • Are you a wedding DJ company?

    Yes. Weddings are one of the main focuses now. The site is built around clear packages, reliable sound, and steady ceremony and reception support.

  • How are the wedding packages structured?

    Reception is a complete, reception-only package. Wedding adds coordinated ceremony coverage and more planning. Signature is the fuller-day package with separate cocktail or dinner audio when needed, uplighting, and more involved coordination.

  • Do all wedding packages include microphones and backup equipment?

    Yes. All three wedding packages include setup, teardown, wireless microphones as needed, and backup equipment.

  • What lighting is included?

    Every wedding package includes basic dance-floor lighting when it fits the venue and reception style. Wedding can add uplighting as an upgrade, and Signature includes uplighting.

  • Do you still take non-wedding events?

    Yes. Fundraisers, banquets, presentations, school programs, auctions, and youth sports still fit. They just use a proposal form instead of instant pricing.

Quotes & booking

  • Is the website estimate my final price?

    No. It's a starting point. We still review travel, venue details, timing, and package fit before confirming the quote.

  • What booking payment terms do you show on the site?

    Wedding bookings use a non-refundable retainer to hold the date, with the balance due 7 days before the wedding. The full cancellation and reschedule terms stay in the contract, not the marketing pages.

  • How fast do you respond?

    We aim to reply within one business day. Busy weekends can slow that down a little, but every inquiry should get a clear next step.

Area & event fit

  • Where do you serve?

    Utah, Salt Lake, and Davis counties are the core service area. We may travel farther, but weddings beyond roughly 100 miles from Lehi move to review and other events are reviewed case by case.

  • What events are not a fit?

    Large festivals, arena-scale productions, and events needing a bigger road-crew setup are outside the normal fit. If you are not sure, ask and we will tell you plainly.

  • Can smaller jobs still be a fit?

    Sometimes, yes. Use the General Event Inquiry page for simpler local jobs, outdoor movie nights, or anything that just needs a quick fit check.

Still have a question?

If it's a wedding, start with the packages and estimate tool. If it's an event, send the details and we'll point you to the right next step.

Contact Frostline Audio